J&T's Auto Cafe
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(47 Reviews)
Barlow Payne, 02/07/2025I will never take my car anywhere other than Tommy, Phoenix and Co. They are the most gracious, understanding, on-the-level garage I have ever had the pleasure of doing business with. Absolutely no BS or high mark-ups. They get you in and out and on the road without raking you over the coals. Thank you so much, y'all! You're doing it so right.
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